Reference

How We Handle Your Account Information

We collect what we need to run your bd7 account — login credentials, wallet identifiers for bKash, Nagad and Rocket deposits, device details and session logs.

Account securityWallet transaction logsDevice and session dataContact for data requests
bd7 How We Handle Your Account Information
DATA PRACTICES

How We Protect and Use Your Information

We encrypt account credentials and wallet transaction logs both in transit and at rest. Session cookies expire after inactivity to prevent unauthorised access. You control marketing preferences and data-sharing options in your account settings, and you can request a full export or deletion at any time.

Encryption and Session Security

Your login password is hashed using industry-standard algorithms, and all communication between your device and our servers travels over TLS encryption. Session tokens expire automatically after you close the app or remain idle for the configured timeout period.

Transaction and Wallet Logs

We log every bKash, Nagad and Rocket deposit with a timestamp, amount and transaction reference so you can verify your account history and we can resolve disputes. Withdrawal requests include additional verification steps to confirm your identity before releasing funds.

Cookies and Analytics

Essential cookies keep you signed in and remember your language and game filters. Optional analytics cookies measure page load speed and navigation paths in aggregate, never linking data to your account username. You can disable non-essential cookies in your browser or account settings.

Data Retention and Deletion

We retain account and transaction records for the minimum period required by financial regulations in eligible jurisdictions, then archive or delete them. You can request early deletion of your account by contacting the privacy team; we complete the process once record-keeping obligations expire.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review the information we hold, correct an error in your account details, or request deletion of your data, contact our privacy team through any of these channels. We respond to data requests within the timeframe required by applicable law in eligible regions.

Team online

Email Privacy Team

Send your data request to our privacy inbox with your account username and a brief description of what you need — a copy of your data, a correction, or account deletion. We verify your identity before releasing any personal information.

Live Chat for Account Questions

Open the support widget in your account dashboard to ask about what data we collect, how long we keep it, or how to update your wallet details. The agent will escalate formal data requests to the privacy team.

Account Settings Panel

Log in and navigate to Settings, then Privacy to see your current data-sharing preferences, download a summary of your account activity, or submit a deletion request. Changes take effect within one business day.

Privacy Policy Questions

We collect your username, email, phone number, date of birth for age verification, and device details like IP address and browser type. When you deposit via bKash, Nagad or Rocket, we log the wallet identifier and transaction reference but never store your PIN or OTP.

Transaction records are retained for the period required by financial regulations in eligible jurisdictions, typically several years. After that period, records are archived or deleted. You can request a copy of your data or early account deletion by contacting our privacy team.

Yes. Log in to your account, go to Settings and then Privacy, and click Export My Data. You'll receive a file containing your account details, transaction history, session logs and support conversations within a few business days, depending on data volume.

We share transaction details with payment processors to complete bKash, Nagad and Rocket deposits and withdrawals. Anonymised usage data may go to analytics providers to improve site performance. We never sell your personal information or share account credentials with advertisers.

Open your account settings, navigate to Privacy, and toggle the options for promotional emails, SMS notifications and optional analytics cookies. Changes save immediately. You can also unsubscribe from marketing emails using the link at the bottom of any message.

Contact our privacy team via email or the account settings panel with your username and a brief reason. We verify your identity, then close your account and schedule data deletion once record-keeping obligations expire. You'll receive confirmation when the process is complete.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.